Ocean & Coral Creative
CALLIGRAPHY | STATIONERY DESIGN | WATERCOLOR
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Policies

 
 
 

Copyright information

All works featured on this website are by Ocean & Coral Creative. The reproduction or use of these works without written permission from Ocean & Coral Creative is strictly prohibited. All rights reserved.

 

Privacy policy

Your privacy is very important to us. Any information collected on this site will not be sold or shared with third parties. The contact form on this website will only collect the information you knowingly and willingly share. Ocean & Coral Creative's website may use cookies to collect information. However, this information is solely for statistical purposes and to track analytics on the website. Your computer may provide the name of your internet browser, the date and time you access Ocean & Coral's website, and other very generic information. Should you choose to click on a link that takes you to another site, away from Ocean & Coral Creative's page, we are not responsible for any privacy policies those sites may have.

 
 
 

calligraphy & the post

The post office reads envelopes electronically. Due to the nature of calligraphy, some addresses or calligraphy styles will be more or less difficult to read when put through the USPS, as is the nature with any handwritten address. Any address that cannot be read by machine will likely be hand inspected. I the address still cannot be delivered, it will be returned to the return address. Ocean & Coral Creative is not responsible for resending or reimbursing for invitations or envelopes that do not make it to their destination. As with any mass mailing, you are likely to have 1% - 3% of your pieces be undelivered. Please check your address list carefully to ensure all of your addresses are correct to minimize this effect. 

In addition, the USPS (and other mail delivery services) sometimes delivers envelopes with tears, smudges, and/or marks. Once your items leave Ocean & Coral Creative's office, Ocean & Coral Creative is not responsible for these tears, smudges, and/or marks appearing on delivered items.

If Ocean & Coral Creative is addressing and sending out your pieces for you, Ocean & Coral Creative guarantees that each address you provide us with goes into the mail. Any mail not received by its intended recipient is not under the liability of Ocean & Coral Creative. If any pieces need to be remailed, you may either mail the piece yourself from the excess given back to you upon the completion of the project, or pay Ocean & Coral Creative to address and remail the additional pieces at the cost of the calligraphed envelope(s) and a $30.00 fee.

 
 
 

Return Policy

Due to their custom nature, products and services on this website are not eligible for return.

With handwritten work, it is common for there to be variances in the spacing, size, and style of letters. No two handwritten pieces can be identical. 

With envelope addressing, each address on a list varies in length and spacing. Therefore, no two envelopes will look exactly alike. Again, returns will not be accepted.

 
 
 

Cancellations

By signing an agreement with Ocean & Coral Creative, Ocean & Coral Creative agrees to set aside the allotted time for your project. Because of this, should you need to cancel your order, you forfeit the 50% retainer previously paid, as well as any costs Ocean & Coral Creativehas incurred for your project. Please contact Kathy immediately should you need to cancel.